Is there a subscription?
No. Ember is a one-time purchase — $49, paid once. There's no monthly fee and no account, because there's no server to host one on.
What do I get for $49?
Everything: the app, the local engine, an AI model sized to your machine, permanent memory, voice mode, and all updates on this version line. No tiers, no upsells.
What about future updates?
Updates on this version line are free. If we ship a major new version later, it's an optional upgrade at a discount — you're never forced to pay to keep what you already have.
Do I need to know anything about AI or “Ollama”?
No. On first run Ember scans your computer, picks a well-tested model your hardware can run, installs everything it needs, and checks it works — then hands you a finished assistant.
How do I pay — and does it phone home?
Pay by card through Stripe, and your download link arrives by email. There's no licence server and no activation step — your copy just runs, offline, forever, and the assistant itself never contacts us.
Refunds?
30-day, no-questions refund.